Get free ground shipping with any Ship to Store Pick-Up order! In Store Pick-Up Now Available Online. You may also place Ship to Store Pick-Up orders by phone. Please call us 1-888-5GANDER.

Are All Items Eligible for Ship to Store Pick-Up?

Products shipping directly from the manufacturer (drop shipped) are never eligible for Ship to Store Pick-Up. Items that require additional freight (such as oversize or hazardous items) are not eligible for in-store pick up. All other items are available for Ship to Store Pick-Up unless otherwise prohibited by restrictions in the state where the store is located.

Can I Express Ship My Order?

Yes; however, free shipping only applies to ground deliveries, which arrive in approximately 2-5 business days. If you would like to receive your order either next day or 2nd day service, an additional charge will apply. For next day delivery your order must be received by 3pm EST; a charge of $21.99 will be applied to your order total. For 2nd day delivery your order must be received by 3pm EST; a charge of $10.99 will be applied to your order total.

Can I Track My Package?

Yes. If an email address is provided at the time the order is placed, we will email you a shipping confirmation email that will include the tracking number and a link to the shipping carrier’s website. If you do not provide an email address, you may call one of our representatives at 1-888-5GANDER after the order has processed to obtain the tracking number. Please allow 24 hours after placing the order for the tracking number to be available in our system.

When Do I Pick Up My Order?

In stock items will arrive at your store approximately 2-5 business days after your order is submitted. If your order contained any back ordered items, they will arrive 2-5 days after we receive the stock in our warehouse.

A store associate will contact you at the phone number provided at the time of order once your order is ready for pick up. Additionally, if you provided an email address at the time of order, you will be able to view when the package arrived at the store.

Where Do I Pick Up My Order?

You may pick up your order at the Customer Service desk during normal operating store hours. Store hours can be found under the Store Locator link on our website, or by calling 1-888-5GANDER and choosing the Store Locator option.

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What Do I Need to Pick Up My Order?

To pick up your order you will need both a valid Photo I.D. and the order number. Additionally, only the person who appears on the billing information may pick up the order.